Terms of Service

RESPONSIBLE FOR THE WEBSITE

  • Purpose: Answer to your inquiry and send you information about the products.
  • Nombre comercial: Super Shipping for WooCommerce
  • VAT: 32049404P
  • Address: C/Ramón Barranco, 17, 41820 Carrión de los Céspedes (Sevilla)
  • Email: info@supershippingwoo.com

The present general conditions expressly aim to regulate the conditions applicable to the contracting processes carried out by users "Customer" of the website https://www.supershippingwoo.com.

These conditions will remain in force and valid for as long as they are accessible through the website, without prejudice to Rafael Gallego Trillo reserving the right to modify the general conditions, as well as any of the legal texts found on the website, without prior notice. In any case, accessing the website after its modification, inclusion, and/or substitution implies the user's acceptance of them.

The customer is subject to the current general conditions at the time of carrying out the corresponding contracting, and it is not possible to contract any service without the prior acceptance of these general contracting conditions.

PARTIES INVOLVED

The electronic contracting process through the website will be carried out between the "Customer" and "Rafael Gallego Trillo."

Those consumers who are individuals and register through the established form by filling in their name, last name, address, city, country, state, postal code, email, and password, and have made the corresponding payment to access the purchased infoproduct, will be considered "Customer" of the website.

RIGHT OF EXCLUSION

Rafael Gallego Trillo reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at his own discretion or at the request of a third party, to those users who fail to comply with these General Conditions.

WHAT PRODUCTS AND SERVICES DOES THIS WEBSITE OFFER

Super Shipping for WooCommerce plugin designed to configure shipping costs for online stores.

The price varies depending on the type of license:

  • BÁSICO (Pago anual): cuyo precio es de 39€ (sin impuestos incluidos), con licencia para para un dominio y 1 año de soporte y actualizaciones.
  • PROFESIONAL (Pago anual): cuyo precio es de 99€ (sin impuestos incluidos), con licencia para 10 dominios y 1 año de soporte y actualizaciones.
  • AGENCIA (Pago anual): cuyo precio es de 149€ (sin impuestos incluidos) con licencia para 100 dominios y 1 año de soporte y actualizaciones.
  • BÁSICO (Un pago): cuyo precio es de 149€ (sin impuestos incluidos) con licencia para 1 dominio, 1 año de soporte y actualizaciones ilimitadas.
  • AGENCIA (Un pago): cuyo precio es de 399€ (sin impuestos) con licencia para 1000 dominios, 1 año de soporte y actualizaciones ilimitadas.

PAYMENT METHODS

Payment will be made through any of the following methods:

Debit or credit card, for which the user must provide the cardholder's name, number, expiration date, and CVV.

SUBSCRIPTION RENEW

La licencia de pago anual da derecho a un año de soporte y actualizaciones, así como a utilizar el plugin de forma indefinida incluso si se ha caducado el año de soporte y actualizaciones. Para poder seguir teniendo el derecho de soporte y actualizaciones, al concluir el año el cliente deberá efectuar una renovación de la licencia, por lo que se procederá a realizar un nuevo pago por parte del cliente. Este pago se llevará a cabo de forma automática, realizando un nuevo cargo en la tarjeta con la que el cliente llevó a cabo su primer pedido. Al realizarse la renovación, el cliente recibirá un aviso de que se ha procedido al cargo de la misma.

Subscriptions can be canceled at any time. The customer has a button available in their user area on the website to perform this action whenever they wish.

ABOUT PLUGIN LICENSES

The purchase of Super Shipping for WooCommerce grants the Customer the right to use it under the terms specified in this license, but the source code remains the intellectual property of Rafael Gallego Trillo and is protected by current intellectual property laws.

WHAT DOES THE PURCHASE OF THE PLUGIN ENTITLE YOU TO?

  • Updates, according to the specified time limit in the purchased license.
  • Support for any issues related to the installation and/or operation of the plugin, according to the specified time limit in the purchased license.
  • A 15-day money-back guarantee.
  • The plugin can be installed and used on any websites developed, managed, or operated by the Customer, whether they belong to the Customer or their clients. However, the license can only be activated for the number of domains specified in the purchased license.


WHAT CAN'T YOU DO WITH THE PLUGINS?

You cannot sell or market them in any way. Reselling or distributing them without authorization from Rafael Gallego Trillo is strictly prohibited.

Rafael Gallego Trillo reserves the right to take appropriate measures in case it is discovered that the infoproduct sold on this website is being used unlawfully or illegitimately.

RIGHT OF WITHDRAWAL AND REFUND GUARANTEE

It is important to note that when consuming a digital product, such as the offered products, at the time of purchase, you will lose your right of withdrawal, except in cases where, for plugins, it is entirely incompatible with the offered features or differs from what is established on the plugin's explanatory page.

Super Shipping for WooCommerce has been tested in various scenarios, although due to the diversity of plugins and templates available for WordPress, it is possible that not everything will work perfectly all the time and issues may arise.

In the event of a technical issue that cannot be resolved and renders the plugin unusable, a full refund for that plugin will be issued. However, the Customer should be aware of these conditions:

  1. You must ensure they are not using outdated versions of WordPress or WooCommerce. In these cases, the proper functioning of the plugin cannot be guaranteed, and the refund guarantee does not apply, as the malfunction would not be due to the plugin, but to outdated versions of WordPress or WooCommerce.
  2. Refunds will not be issued based on "I thought the plugin did A, but it actually does B." All plugin functionalities are detailed on the purchase page and in the Documentation, clearly stating what exactly it does. If there are doubts, it is best to contact Support.
  3. It is not possible to provide refunds for technical issues if the customer does not allow me to attempt to resolve them. Each plugin includes personal Support, and I will be happy to review and resolve any issues that may arise. But if the Customer does not allow this, I cannot do anything.
  4. The request for a refund must be made within 15 calendar days from the date of purchase.

If a refund is ultimately necessary, the right of withdrawal can be exercised by sending an email to info@supershippingwoo.com indicating name and address, and requesting the refund of the paid amount, which will be processed within 30 calendar days from the date of such communication.

Las renovaciones de las suscripciones no se reembolsarán. Para evitar que se produzca el pago de una renovación, será el cliente el que deberá cancelar la misma desde su área de usuario de la web antes de producirse la fecha de pago de la renovación.

PERSONAL DATA USE

All information provided during the contracting process will be stored by Rafael Gallego Trillo in his capacity as the responsible party for the file.

Likewise, unless the customer has expressly objected, the user expressly consents to the processing of their personal data to send information of interest, news, and offers about products and services through any means, including email.

To unsubscribe from advertising communications, you can do so by sending an email to info@supershippingwoo.com.

APPLICABLE JURISDICTION

The relationship between Rafael Gallego Trillo and the CUSTOMER will be governed by the current Spanish regulations, and any dispute will be submitted to the Courts and Tribunals of the city of Seville, unless the applicable Law dictates otherwise.

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